TERMS AND CONDITIONS 

According to the laws of the Republic of Latvia, the owner of an online store must specify the terms of delivery and return conditions. These provisions are referred to as a Distance Contract (Cabinet of Ministers Regulations).

Distance CONTRCT 

In this online store, the Seller of the offered items, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, hereby enter into the following agreement:

The Seller agrees to sell and deliver the items to the Buyer in accordance with the Buyer's order.

DELIVERY AND PAYMENT TERMS

The Buyer orders the items through the online store, specifying the type and quantity of the items to be purchased. The Buyer may pay for the items using the payment methods integrated into the online store or by paying an invoice prepared by the Seller and sent to the Buyer via email. The invoice is prepared electronically and is valid without a signature.

The Seller ensures the delivery of items within 15 days of receiving payment, coordinating the delivery time with the Buyer.

RIGHT OF RETURN

The Buyer has the right to return the items within 14 calendar days after receiving them by sending a return letter to the Seller via email at [email protected].

The return letter must include:

  • Buyer's full name;
  • Phone number;
  • Purchase date and invoice number;
  • Names and prices of the items being returned;
  • Reason for return.

The Buyer is required to return the items to the Seller within 7 calendar days after sending the return letter. All costs associated with returning the items to the Seller are to be borne by the Buyer.

The Buyer cannot use the right of return in the following cases:

  • The item has been used, damaged, or its original condition has been significantly altered;
  • The item was made according to the Buyer’s individual or personalized order.

According to Section 12, Paragraph 6 of the Consumer Rights Protection Law of the Republic of Latvia, "the consumer is responsible for maintaining the quality and safety of the item during the return period."

DATA PROCESSING

By entering the required information to place an order, the Buyer confirms that they have read and agree that the provided data will be used by the Seller to process the Buyer's order and deliver the items in accordance with the laws of the Republic of Latvia. By providing this information, the Buyer agrees to receive notifications related to the processing of their order to the provided email address.